Shipping policy
Delivery
Atelier Shodo ships throughout Italy, excluding the Vatican City State and the Republic of San Marino.
Atelier Shodo will only make deliveries to the user's home address, provided at the time of purchase.
For the Italian territory, deliveries are usually made within 5 working days, or, if no delivery date is specified, within the estimated delivery time at the time of selecting the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.
For European Union countries, delivery will be made in 7 working days, and in any case, within the maximum period of thirty days.
If the delivery is not possible, the order will be sent to the warehouse. In such an eventuality, a notice will specify the place where the order is and the modalities with which to agree on a new delivery.
If you are unable to be at the delivery location at the agreed time, please contact us again to arrange a new delivery date.
If delivery cannot take place for reasons beyond our control after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.
As a result of the termination, the amounts will be refunded, including the costs of delivery with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 15 days from the date of termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.
Shipping costs are to be borne by the purchaser and are explicitly highlighted at the time the order is placed.
Passing of risk
The risks relating to the products shall pass to the purchaser from the moment of delivery. Ownership of the products is deemed to have been acquired as soon as full payment has been received for all amounts due in respect of the same, including shipping costs, or at the time of delivery, should this occur at a later date.
Atelier Shodo ships throughout Italy, excluding the Vatican City State and the Republic of San Marino.
Atelier Shodo will only make deliveries to the user's home address, provided at the time of purchase.
For the Italian territory, deliveries are usually made within 5 working days, or, if no delivery date is specified, within the estimated delivery time at the time of selecting the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.
For European Union countries, delivery will be made in 7 working days, and in any case, within the maximum period of thirty days.
If the delivery is not possible, the order will be sent to the warehouse. In such an eventuality, a notice will specify the place where the order is and the modalities with which to agree on a new delivery.
If you are unable to be at the delivery location at the agreed time, please contact us again to arrange a new delivery date.
If delivery cannot take place for reasons beyond our control after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.
As a result of the termination, the amounts will be refunded, including the costs of delivery with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 15 days from the date of termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.
Shipping costs are to be borne by the purchaser and are explicitly highlighted at the time the order is placed.
Passing of risk
The risks relating to the products shall pass to the purchaser from the moment of delivery. Ownership of the products is deemed to have been acquired as soon as full payment has been received for all amounts due in respect of the same, including shipping costs, or at the time of delivery, should this occur at a later date.